Instructions for how to use WaitWell as an agent to view the queue, create tickets, edit tickets and more.
Everything your front counter agents need to know to get started with managing walk-ins and appointments.
Learn how to set up appointment availability so you can integrate appointments with walk-ins.
Everything you need to know to set up your Location, your queues, add staff and create rules.
WaitWell works with all the tools you already use. Learn how to integrate them with WaitWell.
Learn how to set up location hours, business hours, holiday hours, rules for joining and more.
Learn how to set up multiple queues, service types, locations and stages to customize your service workflow.
Learn how to tailor your communication settings to keep custsomers informed before, during and after service.
WaitWell offers a Client App which visitors can use to manage appointments and walk-in visits at multiple locations.
Learn how to tailor WaitWell's security settings and roles permissions to comply with the privacy and security policies of your organization and jurisdiction.
Learn how to filter reports by location, queue, service type, service provider and data to get valuable service data.
Get answers to our most frequently asked questions and watch helpful how-to videos.
How to use the WaitWell staff app to manage the queue from a mobile phone or tablet.